Appigo Todo Review

A friend of mine and I have been discussing To Do applications in light of Jott moving to a subscription model. After reviewing documentation available on different applications, Ralph Jarvis selected Appigo TODO. Herewith is his review.

Appigo TODO
Reviewed by: Ralph Jarvis

This application promises that it will provide the following:

• Free desktop synchronization software to interface with the iPhone application and the iCal calendar on a Mac.
• No other application purchases required.
• Customizable Focus List to identify and complete important issues first
• Context and Tag options for each task
• Repeating tasks capability
  
• Task sharing through email
• Third party integration [e.g., Toodledo, Remember the Milk]
• Language support for English, Chinese, French, German, Italian, Japanese and Spanish

Based on these features, the application yielded a number of experiences, some documented, some not.

PROS:

The value of this application is the integration to current Apple applications, not third-party applications such as Toodledo or Remember the Milk. Being able to access the iCal and Address Book enhances the tasks at hand. Appigo has a feature called “multiple task types” and provides the user the ability to link a task to a call, email, web address, or physical location. How useful these features are will depend on use and the application has not been used long enough.

Another valuable feature is the flexibility to create tags and assign the to a task. For example, previously New Year's Resolutions were always on a typed list, paper or on a back of an index card. With TODO, a tag called “Resolutions” was created and assigned to the todos representing News Years Resolutions. To access, simply sort on the "Resolutions" tag and it will display resolutions that have yet to be completed.

Most todo lists have the ability to create “lists” or categories and this application makes it easy to set up. Since the application can be integrated with iCal, it is easy to standardize categories in both applications.

I [Ralph Jarvis] purchased Bento last year to develop a CRM. The application is linked to the Mac's Address Book and therefore information from the CRM can be incorporated in corresponding todo items. This capability was not documented, so it remains to be seen how well it works.

CONS:

Appigo advertises excellent customer support. Experience attempting to get support demonstrated that there is little tangible support [but most small companies do not have that luxury, do they?]. I would never give “excellent” to any support group that takes more than 2 hours. In my two instances, both emails were replied over 12 hours later. Regarding the “excellent” customer service, it was polite, but their support only copied web pages as solutions [they really do not understand the support role at all] and there was no phone walk-thrus either. I would recommend that Appigo either hire more support personnel or rephrase their quality to properly set expectations. Don’t expect a lot of support.

If you have always updated from your cradle, then you will have to change your routine. Since I always updated my iPhone with the cradle that came with the phone, I was surprised to find that I had to change my convenient update process to fit Appigo’s new process [albeit, this is supposedly an Apple problem, since the process and code were not in the SDK?]. Currently, there is no support from Appigo for serial synchronization from the iPhone to the MacBook. For those techies out there, maybe you can offer some additional insight.

After hours of tenacious manipulation, I was able to make the iPhone work with my MacBook. The synchronization program always has to be on and consequently, is always on my desktop [I wish they would learn how to minimize this annoyance, perhaps that is not documented in the SDK either?].

SUMMARY

As a relatively new application, I would give them a B- and expect technical enhancements without additional costs. Appigo has set a $10 fee for the application [which I find a little high, perhaps $5 would be better]; however, the synchronization tool is free. The recommendations on the iTunes Apps Store are encouraging to potential users and the integration with Apple applications is the best value of this product. The downside is the “average” support for the product.

Thanks Ralph for the review. What say the wisdom of the crowds? If you have additional input on this application, please feel free to comment on this post.

iPhone Twitter Clients

I have been using Twitter on the iPhone since the first Twitter clients were released to the AppStore. In the one-and-a-half years since the iPhone's appearance, I have used most of the major clients available. Until recently, the Twitter clients on my iPhone simultaneously were:

• Twitterific
• Twittelator
• Twitterfon
• TwitterLink
• Tweetie

There have been others that have come and gone almost as fast. These tended to be the "all-in-one" IM solutions allowing tweets and messaging through a number of different services. In all the cases that I tested, the all-in-one solutions were basic Twitter entry engines and nothing more. As a result, they were dispatched to the deleted file rather quickly since my messaging tends to SMS and Skype.

Twitterific: Of the remainder mentioned above, up to recently my favorite has been Twitterific. I have used the free version since it first appeared in the AppStore. It provides a simple interface to view tweets in list view:



The view gives the message, the tweeter's badge, and how long ago it was sent--basically everything you need.

Twitterific also provides a detailed view providing the same information at a larger font, as well as buttons to reply, mark as favorite, switch to list view, check the tweeter's detailed identification information, refresh the tweets on the iPhone, and initiate a tweet.



Twitterific's detailed information gives the name, userID, number of followers, location, bio of the tweeter.



It does not allow further drill-down.

Finally, the user can initiate a tweet with a window that allows typing with real-time character count (important with 140 characters of real estate), the ability to post a picture, and the ability to mark current location.



All-in-all, Twitterific has is good. However, since I link to a lot of Web pages in my tweets as well as re-tweeting a lot of information, I found these capabilities lacking--particularly the inability to have links automatically shrunk. Twitterific is free in the AppStore and the Premium version provides multiple account support for $9.99.

Twittelator: The second client that I have used heavily is Twittelator. I tried it out during the fall when I had a second Twitter account that I used frequently. I figured instead of upgrading to a client that could handle multiple accounts, it would be an opportunity to directly compare Twitter clients. Again, Twittelator provides a basic view screen. One difference is the screen will group senders together when their messages are sequential.



A key advantage of Twittelator over Twitterific is that the user can mark a tweet as a favorite (star) or reply (return arrow) directly from the list view screen. Also, touching the sender's badge will bring up the sender's detailed information.



The detailed information available on the initial screen is comprehensive compared to Twitterific, including a list of followers as well as buttons to access the sender's favorites, initiate a reply, initiate a reply, and send a direct message.

Twittelator is a great product. My main complaint was the list screen with the grouping of tweets. For some reason, I found it more confusing than helpful. It is a good client. Twittelator is available free in the AppStore and a Pro version that provides multiple accounts is $4.99. For the differences in features of the upgraded versions, you get more for your money with Twittelator than Twitterific.

Twitterfon: The third client I used was Twitterfon. Of the three discussed to this point, I found Twitterfon to have the cleanest list view. First, it opens where you last viewed. While the others do the same, it can sometimes confusing which was the last tweet viewed. Not so with Twitterfon.



As the above image indicates, new messages that have not been viewed since last access are color-highlighted.

Tapping a tweet will bring up an abbreviated profile screen that provides the number of followers, the ability to reply, send a direct message, and re-tweet a message.



Since I often re-tweet messages that would be of interest to my followers, the re-tweet button is very handy. The detail screen also provides a button to bring up the tweeter's complete profile and a button to access the person's tweet timeline. Of the three mentioned so far, Twitterfon is the best of the lot. Twitterfon is free in the AppStore and there is no premium version. Therefore, if you are looking to support multiple accounts, you will need to look at other clients.

TwitterLink: The third client has very basic Twitter functionality. It's one claim to fame is that it installs a bookmarklet that will allow the user to view a Web page, shrink the URL, and automatically insert that URL into a TwitterLink message window.



It was a major shortcoming of the previous three clients and I used TwitterLink just for that purpose. By using the easily installed bookmarklet, it was easy to send a shortened URL.



The big drawback is that TwitterLink is good at basic messaging only, it does not let you browse tweeters you are following. TwitterLink is free in the AppStore.

Tweetie: The final client is Tweetie. After much review and looking at recommendations on Twitter, it seemed that Tweetie was the most popular of the clients available for the iPhone. The list view screen is similar to others mentioned in this review--it is clean, carries the tweeter's badge and message. A major advantage of Tweetie over the others is the posting time is a date and time, not a relative time. I find this easier to determine whether a tweet is still relevant. My one complaint is that Tweetie does not highlight unread messages loaded since the last time the application was accessed.



Tweetie provides two views: Basic, and bubbles (similar to the iPhone's SMS application). Views are selectable through Tweetie's settings in the iPhone Settings application.




A second clean feature is swiping an entry brings up a menu that allows the user to rely, set the tweet as a favorite, or view the sender's profile.



The profile information is the most comprehensive of the clients reviewed.



As the image above illustrates, the user can get about all the information they need on the tweeter, view their timeline, followers, who they are following, as well as send replies, direct messages, or block/unblock that individual (selections are off-screen at the bottom of the preceding image).

The message screen allows the user to insert a picture (much as the others, it uses twitpic.com), insert current location, and provides real-time characters remaining in the message. However, a great feature is the "More" button that provides access to some features not available in other clients.



A major negative of Tweetie is that documentation is difficult to find. It is on the atebits.com Web, but you have to search for it. If the application had basic instructions on setting up multiple accounts, where you can find settings, and similar information, it would be very helpful.

Tweetie has a feature I have not seen in others except TwitterLink--using a bookmarklet, you can add a link to a message and the link is shrunk to save characters. However, finding out how to set up the bookmarklet can also be an adventure. It would be a great improvement if they provide a link to a Web site as done by TwitterLink that walks you through the set-up process, including the basic entry of the bookmarklet.

With that said, Tweetie seems to the be the best of the bunch and within striking distance of having features found favorable in other clients. Hopefully, these features will be made available in future releases. Tweetie does not have a basic free version, but is available for $2.99. For feature versus cost, it is the best of the clients reviewed here.

If you have information to add or insight into Twitter clients not covered in this post, please feel free to comment.

All I want for MacWorld

This is getting to be old. It's the same old story. The iPhone is a great phone, and could be a great handheld computing device...but. So, all I want from MacWorld is not an iPhone Nano. It's not a new larger iPhone/iTouch Netbook. I want the things that should have been available on the iPhone when it first appeared.

Understand, I practically live on my iPhone. I can go for days without using my computer. I can track my personal and business email. I can research information on the Web, and I can take notes for later use. More often than not, I even write my blog posts on the iPhone (this is one of those exceptions). The point is that I use my iPhone a lot and I use it many times as a substitute for my laptop. With that background, here are my gripes.

After a year-and-a-half of clicking back-and-forth between applications trying to remember that 45-digit long URL, Apple give me Cut/Copy/Paste. It can't be that hard. People have applications in the AppStore with the feature enabled. It doesn't matter if you screw it up and have to redo it at a later date, just give me the damn function. My memory isn't what it used to be. Therefore, memorizing a piece of information and switching between applications and then typing is getting less productive the older I get. When I forward a message in email, I don't like to make the reader suffer through all the various forwards. As a result, doing so on the iPhone can literally take hours. It's a dumb feature to be missing and enough is enough.

Add Flash. I don't care if it's doggy, just give me the capability to view Flash content on the iPhone. Whether Steve Jobs likes it or not, Flash is a Web standard. I am finding that there are numerous Web sites that I do not have access to simply because the iPhone does not support Flash. As Adobe expands their Web application suite, this is only going to get worse. Add to this problem the fact that many sites are also now using Microsoft Silverlight and the problem gets worse. Quicktime is a Web standard; good for you Apple. However, Flash and Silverlight are also standards and the iPhone should also support them.

Bring Mobile Safari up to standard so it can be used with sites such as Google Apps. If this means an improved Java engine, so be it. While Apple may be protecting their installed base of iWork users and continuing to show appreciation for the Microsoft Office for Mac crowd, the fact is sites such as Google Apps are catching on and users want access to the presentation, word processing, and spreadsheet functions offered. Locking this capability out of the iPhone will only drive users to alternative platforms (such as the Google OS-based phones). Embrace the evolving Web and ride the wave. Otherwise, Apple may be left in the backwash of a missed wave, much as happened in the '80s.

While I would love to have the ability to rename photos on the iPhone (as has been on my gripe list for more than a year), at a minimum, let me at least pull up the image information. The information on date and time taken are available in the phone as that information is passed to iPhoto. Make it available directly on the phone for crying out loud. While you are at it, allow the photo application to capture GPS coordinates since that field is available.

Finally, Documents-To-Go, get your act together and release the package for the iPhone. I have heard rumors of this being done since the iPhone was released and I am still waiting. Is it copy/paste that's holding you up? If so, implement your own version.

What say you? While I don't mean this to be a infinite wish list, what are the absolute functions that you feel are needed to make the iPhone a true portable computing substitute?